FAQ

Yes, our wigs are made from 100% premium virgin human hair, providing a long lasting natural look and feel.
We offer two types of wigs: frontal wigs and full lace wigs. Both are designed to be worn without glue or tape, though they can be used for added security. Frontal wigs feature open lace from ear to ear and from the hairline to the middle of the head, with thin, undetectable wefts in the back that blend seamlessly when touched. These wigs require a wig grip, which can be purchased on Amazon, and ship faster.
Frontal wigs are the pre-designed wigs you see online here. To order a full lace wig, you must create your own wig here. For full lace wigs, we recommend placing custom orders at least 5 months prior to any special event to ensure timely delivery.
All of our wigs are crafted with Swiss lace—known for its softness, durability, and natural appearance. We use the thinnest available lace to ensure a seamless blend. Our HD lace measures just 0.17mm, significantly finer than the standard 0.28mm, making it virtually undetectable against the skin. The result is a hairline so realistic, it looks like the hair is growing directly from your scalp.
No! All of our wigs are glue-less and designed for a secure fit. Frontal wigs require a wig grip for added security, but no tape or glue is needed. Some clients are an exception and don't need a wig grip for frontal wigs.

Frontal wigs are the pre-designed wigs you see online here. To order a full lace wig, you must create your own wig here. For full lace wigs, we recommend placing custom orders at least 5 months prior to any special event to ensure timely delivery.
Frontal Lace Glue-less Wg
Frontal lace wigs are partially hand-tied for a natural look and flexible styling. Individual hair strands are carefully hand-tied from ear to ear and from the front hairline to the crown, creating a natural appearance where it matters most. The remaining portion of the wig is constructed with wefts for added volume and structure. Our frontal lace wigs feature a realistic hairline and allow for versatile parting—whether you prefer a middle or side part.
Full Lace Glue-less Wig
Full lace wigs are the gold standard in realism, comfort, and versatility. Each individual strand is hand-knotted throughout the entire wig, creating the illusion of a natural scalp from the hairline to the nape. This allows for complete styling freedom—even high ponytails or pigtails look effortlessly natural. A wig grip is not required, as the full lace construction offers a secure and breathable fit. This option is a true investment for those seeking the most seamless, natural-looking wig experience.
Yes, we specialize in custom wigs tailored to your unique preferences. Please note that creating a custom wig is a detailed process and typically takes 30 to 60 days to complete.
Clients located in Houston, TX—or those wishing to have their wig professionally colored and styled—have the option to work with our expert colorist, Cecilia Kerr, at The Upper Hand Salon in River Oaks. Once your wig is ready, it will be shipped directly to the salon, and we will coordinate your appointment.
We kindly ask for your patience during the custom process. Unlike a home stylist, we operate with precision and care, and unexpected delays may occasionally arise. Your wig is worth the wait.
Both. Frontal wigs are the pre-designed wigs you see online here. To order a full lace wig, you must create your own wig here.
For full lace wigs, we recommend placing custom orders at least 5 months prior to any special event to ensure timely delivery.
With proper care and maintenance, our wigs can last up to 2 years. We recommend following our care instructions to ensure longevity and maintain the quality of your wig.
Yes, we recommend having a professional hairstylist re-color your wig. Please note that we are not responsible for any damage that may occur during the re-coloring process. If you would like our colorist to handle the coloring for you, please contact us. You will be responsible for shipping the wig to our colorist in Houston, TX, and arranging for return shipping once completed.
Selecting the perfect wig color should feel intentional and exciting. Our pre-designed wigs come in the exact colors shown. For custom wigs, you're welcome to choose a shade that matches your natural color or one you’ve always loved.
If you’ve never colored your hair before, consider factors such as your lifestyle, eye color, and skin tone when making your selection. We offer a variety of advanced coloring techniques that may be new to you, and we’re happy to help guide you.
For personalized support, please email us at info@lawigsalon.com and include a photo of your desired hair color.

- Wash your wig no more than 3 times a month.
- Wash and condition with cool, lukewarm water.
- Use a paddle brush to gently detangle your wig.
- Part the wig where needed before blow-drying or air-drying.
- You can use heat on your wig, but be cautious to avoid heat damage, just as you would with human hair.
- For shampoo and conditioner:
- If the wig feels different after drying, rewash it.
- If it still doesn't feel the same, avoid using that particular shampoo or conditioner in the future.
- You can technically use the products of your choice.
- Do not machine wash or dry your wig as you would with clothes.
- Use light oils and hairspray for styling.
- When using bobby pins, be careful not to puncture the lace.
Kids normally wear XS size. Please measure your child's head using our Size Guide here.
For custom orders, the maximum hair length available is 24 inches. This length offers a luxurious, flowing look while maintaining the quality and longevity of the wig.
No. We do not submit claims to insurance providers. Clients are responsible for paying for their wig upfront and may request a PDF receipt showing a $0 balance. Clients will need to file the claim directly with their insurance company and provide them with the payment receipt. Reimbursement is dependent on the insurance provider’s policies. To determine your out-of-pocket costs, we recommend providing your insurance company with the total cost at checkout before making your purchase.
No. We closed our Houston and Dallas locations. We are online only.
Yes, we rebranded in 2024. We were previously known as TCC Hair Texas and TCC Hair Loss Clinic.
We ship via FedEx, and a signature is required upon delivery. If you miss the delivery, FedEx will attempt delivery up to three additional times. If the package is returned to us, you will be responsible for the cost of reshipping.
Yes, you can update your shipping address after placing an order. To request a change, please contact our Customer Service Lead at mia.novich@lawigsalon.com as soon as possible. As long as your order hasn’t shipped, we can update the address after confirming your identity through security questions.
Once your package has shipped, any address changes must be handled directly with FedEx using the tracking number provided. Please note that FedEx does not deliver to P.O. Boxes nor hotels, and La’ Wig is not responsible for missing packages or address changes requested after shipment.
No, we do not offer full or partial refunds.

Please read our Refund Policy for more information about.
Because our wigs are custom-made and personalized, we do not offer refunds or exchanges. Please double-check your order before completing the purchase. If you have concerns, reach out to us before placing your order.

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